Frequently Asked Questions

Answers to Common Questions?

Can I pay with a personal check? Yes, with the proper ID identification

Can I order other colors or heels? Yes, as a special order

Can I buy a gift certificate? Yes, they are available.

Can you ship to Canada or Europe? Yes,  there will be a shipping charge.

How long it takes for a special order? Three or four weeks.

Policies and how to order your shoes offline:

E-mail your order to: Shoesbyyolanda@gmail.com

You must send a deposit of a minimum of 50% with your order.

We will ship USA postal or UPS.

We do special orders, with about a $25 charge above the catalog price.

Since shoes are handmade in Argentina, delivery normally is in 3 or 4 weeks.

In-person by appointment only

Form of payment

We accept checks, money orders, and all major credit cards.

Shipping & Handling:

In USA: $10 (Additional pairs $5 each)

In Canada $15 (Additional pairs $5 each)

Other Countries $25 (Additional pairs $8)

Returns & Exchange

Unused shoes must be returned with 5 days, and a pre-approved authorization, with a copy of your order.

Soiled shoes cannot be returned for refund, or credit, or exchange.